Ask Us Anything

Through Friday, April 30 members of the Rutgers community have the opportunity to submit advertising content for goods, programs, and services to Rutgers Magazine for consideration for inclusion in the upcoming spring/summer issue. Published twice a year and showcasing developments, news, and stories universitywide, Rutgers Magazine promotes university activities, efforts, and programs throughout its readership of alumni, faculty, staff, and friends of Rutgers. For more information about space reservation, specifications, and cost of placing an ad, interested departments and units should email April Coage, senior project administrator of university branding and marketing in the Department of University Communications and Marketing.

To optimize efficiencies the Office of Information Technology’s Software Licensing Committee maintains an inventory of software used throughout the university. For questions about, or to evaluate the feasibility of specific enterprise software offerings at Rutgers, contact OIT’s software team or complete this Software Licensing Funding Request Form to request a new or renewal of a University site license.

Take advantage of OIT's webconferencing security resources, tips, and tutorials. Also, some additional security features limit access to "authenticated users," so remember to activate your Rutgers Zoom account to ensure your access to events and meetings universitywide.

Rutgers does not currently have vaccines nor are we authorized to vaccinate our community. However, as the federal and state programs evolve, we will continue to work with the state in the hopes of implementing our own inoculation program, and we anticipate being able to provide details over the coming weeks. Keep updated on the university’s COVID-19 vaccine information by visiting rutgers.edu/covidvaccines.

The January 2021 issue of University Procurement Services (UPS) News & Updates contains a list of essential supplies available to purchase using RU Marketplace IP&O punch-out catalog, including masks, gloves, and hand sanitizer. To ensure that all purchases abide by pricing and safety standards, please contact your Emergency Operations Center Procurement liaison (XLS) for assistance. Also, remember to refer to UPS discretionary spending guidance and resources for any anticipated expenditures.

Rutgers continues to evolve plans for repopulating our campuses safely in accordance with state and federal guidelines. Check out the Universitywide COVID-19 Information page to stay abreast of the most recent universitywide developments and updates, such as last week's President’s Monthly Update: Returning to Campus This Fall, and Vaccine’s Critical Role. Answers to popular questions regarding the Spring 2021 semester, travel, testing, future plans, and additional universitywide updates, can be found on the site's FAQ page.

To avoid cyber threats and phishing scams remain, the Office of Information Technology encourages members of the Rutgers community to stay vigilant and to report any suspected attempts to the appropriate authorities, including either Rutgers University Computing Incident Response Team (RU CIRT) and/or the OIT Helpdesk, depending on the type of cyber threat encountered. Below are some more quick tips from OIT’s Phish Bowl to help you avoid phishing scams and don’t forget to watch out for these telltale signs of phishing emails!

• Never open emails or click on links in emails that come from unknown sources.
• Hover over links in emails with your mouse to see if you are being re-directed outside of the university domain.
• Never provide your network credentials (NetID or password) to any source via email.
• Verify requests to purchase gift cards, products, or services with your personal funds in exchange for reimbursement.
• Always verify changes to wire transfer and vendor payment instructions.

Resources for Student Success was created as a collection of how-to videos and guides to help navigate the various online platforms. Although designed specifically to help new students using these systems for the first time, these resources can be accessed and used by the whole Rutgers community. Resources include instruction videos and guides for WebReg, Degree Navigator, Canvas, Microsoft Teams, Webex, Zoom, and more!

Rutgers community members can sign up to receive text and email alerts during emergencies from the Office of Emergency Management's Emergency Notification System (ENS). Review the University’s Emergency Action Plans for additional information and follow RUPD on Facebook and Twitter for additional updates.

All state residents are encouraged to join the local fight against the pandemic by downloading the COVID Alert NJ app on their phones. Designed to assist in the contact tracing process, this free mobile app, securely and anonymously alerts users if they have been in close contact with anyone who has tested positive for COVID-19 and provides users access to a user-friendly symptom checking tool and up-to-date information. Read the COVID Alert NJ app FAQ and download the app today!

Institutional Planning and Operations (IP&O) has made key supplies for safety, awareness, and cleaning available in the Rutgers Marketplace. Buyers can easily view available items by logging in, navigating to their carts, and finding "2020 COVID-1 IP&O Warehouse" under "View Favorites."

University Communications and Marketing (UCM) has launched the new Rutgers Digital Asset Library, a new resource to provide thousands of high-quality university images and a growing number of video assets. Developed using UCM's rich collection of photography, most of the library's assets are available for direct download with some images available by request. Faculty and staff universitywide have secure access through direct login using their NetID. Explore this free, self-service system's deep photography collection as well as additional resources and tools, including a Quick Start User Guide (PDF) and Webex tutorial recording.

This new section is dedicated to answering your burning questions. So ask us anything. We mean it!

• How do I stay stress-free during the pandemic and the new semester? We recommend perusing this list of mental and physical wellness resources from OneSource.
• What's the difference between tuition remission and tuition reimbursement? OneSource explains the differences. (NetID required)
• How do I reset my NetID password? Visit the NetID Management website to reset your password. Still need help? Contact the OIT Help Desk at 833-OIT-HELP.